We experienced a failure of one of our MySQL servers this morning, and as a result there was a brief interruption of service.
KnowledgeTreeLive will need to be put into maintenance mode briefly again. The expected maintenance window is 15 minutes and will start at 11:45 UTC.
We are currently experiencing issues with, ironically enough, our issue logging system. Our engineers are attending to the problem, and it should be resolved soon.
We have completed a refresh of KnowledgeTreeLive today. Included in the refresh where the addition of language packs to KnowledgeTreeLive, enabling users to select their interface language. We have also increased the storage space per user to 10GB for new accounts. We will be rolling this out to existing accounts in the coming weeks.
Other minor improvements and bug fixes were also included.
We have just completed some maintenance that resolved the following issue:
The “My Issues” dashlet is fully functional again. No interruption of service occurred as a result of the maintenance.
Hello all,
This issue, reported in a previous post, has been resolved.
Access to the issue tracker is a bit wonky and so we’re going to disable it until and test further.
Daniel
Hello all,
We’re currently experiencing the following issues within the KnowledgeTreeLive Beta cluster and apologize for any inconvenience they may cause. We’re working to fix them and will keep you posted on these.
We hope to have these issues fixed within the next few hours.
Daniel
