Archive for the ‘Uncategorized’ Category
Tuesday, November 20th, 2007
We experienced a failure of one of our MySQL servers this morning, and as a result there was a brief interruption of service.
KnowledgeTreeLive will need to be put into maintenance mode briefly again. The expected maintenance window is 15 minutes and will start at 11:45 UTC.
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Tuesday, November 13th, 2007
We are currently experiencing issues with, ironically enough, our issue logging system. Our engineers are attending to the problem, and it should be resolved soon.
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Friday, November 9th, 2007
We have completed a refresh of KnowledgeTreeLive today. Included in the refresh where the addition of language packs to KnowledgeTreeLive, enabling users to select their interface language. We have also increased the storage space per user to 10GB for new accounts. We will be rolling this out to existing accounts ...
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Thursday, October 25th, 2007
We have just completed some maintenance that resolved the following issue:
Access to the JIRA issue tracker is failing intermittently. This will affect dashboard access and logging trouble tickets
The "My Issues" dashlet is fully functional again. No interruption of service occurred as a result of the maintenance.
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Saturday, October 13th, 2007
Hello all,
Persisting very large documents to the document store is failing at times if the stream took a long time and part of the transaction switches over to another web server within the cluster.
This issue, reported in a previous post, has been resolved.
Access to the issue tracker is a bit ...
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Saturday, October 13th, 2007
Hello all,
We're currently experiencing the following issues within the KnowledgeTreeLive Beta cluster and apologize for any inconvenience they may cause. We're working to fix them and will keep you posted on these.
Access to the JIRA issue tracker is failing intermittently. This will affect dashboard access and logging trouble tickets.
Persisting very ...
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