Maintenance completed
Saturday, May 31st, 2008Our engineers have completed the maintenance.
Archive for May, 2008
Maintenance window scheduled
Saturday, May 31st, 2008Our engineers need to perform some maintenance that will impact some accounts. The maintenance window is scheduled for 13:00 UTC to 13:10 UTC. Impacted accounts will see the "Workers Ahead" page instead of their login page.
System Status 08:37 UTC 28 March 2008
Wednesday, May 28th, 2008The effected accounts have been updated and there should be no more database compatibility message issues going forward.
System Status 08:23 UTC 28 March 2008
Wednesday, May 28th, 2008A small number of accounts may be experiencing a message about database incompatibility. We are currently working on resolving this issue and will keep you posted.
System Status 18:32 UTC 20 March 2008
Tuesday, May 20th, 2008The issues we were having with the database server have been resolved. We are implementing measures to ensure there is no recurrence of these issues. Once again we apologise for any inconvenience caused.
System Status 17:55 UTC 20 May 2008
Tuesday, May 20th, 2008We are experiencing issues with one of our database servers and are currently taking corrective action. Due to our redundant architecture this should be resolved shortly. We apologise for any inconvenience this may cause.
System upgrade completed
Wednesday, May 14th, 2008We have completed our system upgrade. No service interruptions were experienced.
System upgrade in progress
Wednesday, May 14th, 2008We will be starting a system upgrade of KnowledgeTreeLive shortly. No interruption of service is expected.
