KnowledgeTree Blog

It’s (a)Live!

On Tuesday we announced the launch of KnowledgeTreeLive, the hosted on-demand offering of the KnowledgeTree. We got some really great press coverage and have had a good number of sign-ups (far surpassing my expectations).

The launch was certainly not free of hick-ups: we had been sending sign-up emails directly from our EC2 cluster for a few days when we realized that a large number of the emails weren’t actually being delivered. It turns out that many of the EC2 dynamic IP addresses are already blacklisted by numerous email block-lists for spam violations and it just so happened that our servers had been assigned those IPs. We’re now smart-hosting email through one of our servers that isn’t in the cloud and hopefully registration emails are now getting through!

We live and learn!